Built for the Way First Responders Work

Digital clock-in/out tied to shifts. Payroll-ready export, shift verification, and per-station kiosk mode for shared devices.

• Clock in/out with shift verification
• Payroll export (Multiple systems)
• Kiosk mode for station devices
• Geo-fenced clock-in (premium)

Log training hours, course completions, and continuing education by member. Auto-links to ISO and Fire settings.

• Hour tracking by course and member
• CE credit logging
• Linked to cert requirements
• Notifications prior to expiration dates

Structured digital onboarding for new members — task checklists, document collection, and role assignment all in one place from day one.

• Customizable onboarding checklists
• Document collection workflow
• Auto-assign roles on completion
• ID Card generator in the same process

A built in designer for creating ID cards for employees with the ability to print directly from the page.

• Simple interface
• Save multiple templates
• Drag and drop functions

Every cert tracked individually — not just a field on a profile. Issue dates, expiry, issuing body, and document upload, with auto-status that feeds directly into the staffing engine and readiness score.

• Issue date, expiry date, and issuing body per cert
• Document upload and storage
• Auto-status: Current / Expiring Soon / Expired
• Direct feed into staffing engine and readiness score
• Pre-seeded fire academy and EMS certification library

When you need to fill a shift fast, Smart Recall ranks your available personnel automatically — not alphabetically. Chiefs get a ranked call list, not a phone book.

• Ranked by certifications, experience, and proximity to affected station
• Fatigue deductions based on recent hours worked
• MCI Recall mode for mass casualty events
• Expandable score breakdown per member

Track department equipment assignments, condition logs, and maintenance history across all units and stations.

• Per-member and station equipment assignments
• Condition and maintenance log
• Check-out / check-in workflow
• Equipment history by unit

Map your response district with station coverage zones, hydrant locations, and pre-plan overlays.

• Response district mapping
• Station coverage visualization
• Hydrant and infrastructure overlay
• Quickly access pre-plan data
• Secure sensitive data such as lockbox codes, or alarm codes

Default list of useful forms, with the ability to create and deploy custom forms. No coding experience needed.

• Drag-and-drop form builder
• Conditional field logic
• Submission tracking dashboard
• PDF export of submissions

Tablet-ready tactical board for incident command — PIN-authenticated, drag-and-drop unit assignments, ICS org chart, and real-time action log. Built for the truck, not the office.

• PIN-based kiosk authentication
• Drag-and-drop crew & unit assignments
• Live incident action log
• Hydrant and pre-plan overlay on scene map

EMS treatment protocols available at the point of care — always current, always accessible.

• Protocol library by agency
• Admin-updatable protocol docs
• Quick-reference format on mobile

Structured investigation documentation — scene notes, evidence tracking, photo log, and chain-of-custody for fire cause and origin investigations.

• Law Enforcement equivalent standards and workflow
• Evidence and photo log
• Chain-of-custody tracking
• Investigation report generation

Property inspections, violation tracking, and permit management — built around SC Code Title 23 and NFPA standards with pre-built checklists by occupancy type.

• Property registry with Mapbox address search
• Inspection wizard with SC/NFPA checklists
• Violation lifecycle (Open → Corrected → Verified)
• 8 permit types with code citations

Centralized document storage for SOGs, policies, training materials, and member files — organized, searchable, and printable directly from their mobile device.

• SOG and policy library
• Per-member document storage
• Role-based access control

Configurable automated alerts for cert expirations, shift gaps, supply thresholds, and any custom rule you define — sent to the right people automatically.

• Cert and license expiration alerts
• Shift gap and understaffing alerts
• Supply reorder threshold triggers
• Custom rule builder

Department budget management with categories, purchase requests, approval workflows, and year-over-year comparison reports.

• Budget categories and allocations
• Purchase request and approval flow
• Year-over-year comparison
• Export for accounting software

Export time clock and shift data in multiple Payroll software compatible formats. Reduce manual entry and payroll errors at the end of every cycle.

• Multiple payroll system export formats
• Shift and overtime calculations
• Pay scale configuration
• Per-cycle export history

Build your own permission roles — define exactly what each rank or position can see and do in the platform, down to individual modules.

• Unlimited custom roles
• Per-module permission toggles
• Role assignment per member
• Role audit log

A branded public-facing website for your department — news, careers, contact info, and department info — included with every plan.

• Branded department homepage
• News and announcements feed
• Careers and volunteer listings
• Contact and location info

Not very tech savy? We can set up your public department site — fully managed, zero technical lift on your end.

• Fully managed hosting
• Custom domain setup
• SSL included
• Ongoing maintenance support
• *Note: On-going management is an extra fee, see pricing for more information.

Post open positions, volunteer opportunities, and cadet program info publicly. Applications funnel directly into your onboarding workflow.

• Open position postings
• You choose what you display
• Application intake form

Let residents register their address with your department — occupant count, medical equipment, access barriers, and pets on file before you arrive.

• Address verification via Mapbox + USPS
• Occupant and medical equipment data
• GIS integration — data visible on district map
• Service request submission